Frequently Asked Questions
1. What types of artworks do you offer?
At Galleria806, we offer a diverse range of authentic, curated art pieces, including paintings, sculptures, and unique handcrafted items from artists in the Arab world and beyond.
2. How can I purchase an artwork?
You can purchase artworks directly from our website. Simply browse our collection, add your desired items to your cart, and proceed to checkout. You’ll receive a confirmation email once your order is complete.
3. Do you offer international shipping?
Yes, we offer international shipping. Shipping costs and delivery times will be calculated at checkout based on your location.
4. What is your return policy?
We accept returns on items within 14 days of receipt, provided they are in their original condition and packaging. To initiate a return, please contact our customer service for a Return Merchandise Authorization (RMA) number.
5. How do I track my order?
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this to monitor the status of your shipment.
6. Can I customize my order?
Yes, we offer customization on select artworks! You can go to the "Custom Art" section, fill out the form, and submit it to create your own artwork with the budget and artist you desire.
7. How do I ensure my custom artwork request is secure?
We take your security seriously. All custom artwork requests and transactions are protected with SSL encryption and secure payment methods, ensuring that your personal information is safe throughout the process.
8. Will I receive updates on my custom artwork order?
Since we currently do not offer custom artwork services, we recommend checking our website for new arrivals and curated pieces.
9. How secure is my payment information?
We take your security seriously. Our website uses SSL encryption to protect your personal and payment information. We also partner with trusted payment processors to ensure safe transactions.
10. Do you offer gift wrapping?
Yes, we offer gift wrapping services for an additional fee. Please select this option during checkout if you would like your purchase gift-wrapped.
11. How do I contact customer service?
You can reach our customer service team via email at info@Galleria806.com or by phone at +973 1782 2007. We are here to assist you with any questions or concerns.